FAQs

What is Jumono?

Jumono is an online store dedicated to providing a wide range of products for babies, mothers and families. We offer everything from baby clothing and accessories to maternity essentials, all designed to make parenting a little easier and more enjoyable.

What types of products can I find at Jumono?

At Jumono, you can find a diverse selection of products including baby clothes, diaper bags, nursing essentials, maternity wear, and much more. We aim to be your one-stop shop for all things baby and mother-related.

Are the products at Jumono safe for babies and mothers?

Absolutely! We prioritize safety and quality above all else. Our products are carefully selected and sourced from manufacturers known for their commitment to safety standards. We also conduct regular quality checks to ensure our products meet the highest safety and performance criteria.

What payment methods are accepted at Jumono?

We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure online payment options. You can choose the payment method that is most convenient for you during the checkout process.

How long does shipping take?

Shipping times may vary depending on your location and the specific product. However, we strive to process and ship orders as quickly as possible. Typically, you can expect your order to arrive within 8-15 business days for standard shipping.

What is Jumono's return policy?

We want you to be completely satisfied with your purchase. If you receive a product that is damaged or not as described, please contact our customer support team within 30 days of receiving your order. We'll provide instructions on how to return the item for a refund or exchange.

How can I contact Jumono's customer support?

You can reach our customer support team by emailing support@jumono.de or by using the "Contact Us" form on our website. We're here to assist you with any questions or concerns you may have.

Do you offer international shipping?

Yes, we do offer international shipping to many countries. During the checkout process, you can enter your shipping address to see if we deliver to your location and to calculate the shipping costs.